We are big supporters of our village Post Office, here in Killin. For deliveries to the United Kingdom we use Royal Mail Special Delivery, which is a guaranteed next day delivery service that is tracked from the moment it leaves Killin Post Office right through to when it reaches you. The service does require a signature on delivery, so if you are unlikely to be in please use an alternative address, maybe your place of work or a friend or family member who lives nearby...
We always aim to post orders on the same day we receive them, but sometimes this isn’t possible. In such instances we will post on the following day. We dispatch orders on the following days: Monday, Tuesday, Wednesday and Thursday.
For any orders over 2kg we use Parcelforce 24, which is another guaranteed next day delivery option that requires a signature on delivery.
The packaging we use for postal deliveries is an innovative design that protects against sharp changes in air temperature during transit, so your delivery reaches you in perfect condition.
Our products are perishable with a shelf life of 21 days and should be kept refrigerated on arrival. Once opened, the salmon should be eaten within three days.
U.K. Postage costs:
Free Delivery to postale addresses for orders over £30 or if you buy our Smoked cheese with your salmon order.
Free Delivery for local customers within 25 miles (or so) of the Smokehouse.
Flat Rate for all UK Orders = £8.70
If for any reason you are not satisfied with your order, please contact us straight away, so we can resolve the situation.